Dissatisfaction with Customer Satisfaction: Why Consumers Unwittingly Deceive Researchers (and What We Can Do About It)
by
Steve Whigham
To do our jobs properly, marketers need to predict future consumer behavior. But how?
read more
Is It Time for a Branding Bailout?
by
steve whigham
Is Madison Avenue Guilty of the Same Hubris as Wall Street?
read more
Welcome to "The New Clutter": Everyone Who's Trying to "Cut Through The Clutter"
by
steve whigham
Seems like everyone's feverishly yapping these days about the need to "cut through the clutter" while spazzing out on their fourth Red Bull of the morning. But just what happens when everyone starts cutting through the clutter at the same time--and in the same way? Take a look around. Welcome to 2008, The Birth of "The New Clutter."
read more