The dumbing down of America is all around us. Foul language, sloppy dress, lewd and/or mischievous behavior, lack of etiquette...the list goes on and on.
I'm often asked "What is the function of an account person in an agency?"
In the agency world today, we are all becoming more dependent on technology. Of course, the obvious upside has been huge increases in efficiencies and speed, plus a vast wealth of information right at our fingertips.